| Address: | C-608 Royanl Entra Da Bhumkar Wasti, Opposite Golden Care Hospital, Bhumkar Chowk Wakad Pune 411057 |
Date of Incident - 13 May 2021
Incident Reported : Washing Machine Repair.
Client Name & Number : Seema Sawant / [protected]
Refund Required as Engineer has complete reversed the functionality of Washing Machine.
- It was observed that Service Engineer is totally incompetent to resolve the issue.
- First identified the Panel Issue - Changed the Relay - Did not work.
- Second Visit confirms the Panel is OK seems problem with Motor.
- Third Visit - did some cross connect on the panel - did not identified the Motor Problem.
-Fourth Visit - Confirms the Motor Problem and replaces the Motor with Charge of 5K.
Current Problems -
- Machine is spinning in one direction only.
- Serveral Error Codes are displayed during the normal operations and need huma intervention.
- No Wrranty and Details has been shared against the replaced Motor.
- Engineer has taken full Payment but Machin is still not functionaing as expected.
Action Required :
1) Circuit Board to be replced with New ONe.
2) Enginee Warranty Connfirmation from Urban Clap.
Thanks,
Viraj Sawant Was this information helpful? | 
We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same.
Regards, UrbanCompany.