[Resolved]  Urban Company — Scratch Card is not unlocked for referral.

Hi

I have logged in with [protected] to Urban Company and had referred one of my friend([protected]).

As per the offer given by Urban Company, it was mentioned that refer a friend and you will get the scratch card with an amount between 100 to 5000 once your referral will take their first service.

My referral had taken 2 services but the scratch card is still locked.
Even after having multiple follow-ups, I have not got a proper solution for the same and they have lastly concluded below :

"Please be apprsied that your friend must take the service from the list mentioned below so that you can get the scratch card:

ac_service_repair",
"mens_grooming",
"salon_at_home",
"salon_basics",
"professional_bathroom_cleaning",
"professional_kitchen_cleaning",
"professional_sofa_cleaning",
"massage_for_men "

I am also attaching the screenshot of the policy where it's not shown anywhere what Urban Company had concluded.

I have raised the concern on 22nd Jan but still haven't got a solution.
Can you please help me with the next plan of action on this?