Urban Company — Technician has serviced AC- Since then AC compressor rebooting

Address:

D3, Mother Dairy Flats, I P Extension, Patparganj, Delhi-92

To, dated 15/05/2022
The urban company,

Dear team,
I have serviced my split ac dt 10/04/2022 by an engineer Azim. Engineer has checked all parameters like pressor/Gas/coils. As per his feedback everything is fine. Cooling is perfectly okay and he shared vedios to urban company.
But After service there is an issue in compressor off and on again and again.
So requested urban company for revisit. by Sr. Engineer Mr. Nagendra Maurya visited date 19/04/2022 . Checked outdoor compressor capacitor replaced. but he has not checked indoor unit. Again after 10 days same issue started.
Again we have requested urban company to revisit engineer but they refused to align engineer and told me to log fresh booking so I booked the new case again dated 15/05/2022. Finally engineer Azhar Hussain visited my house and checked parameter and informed us the gas and complete coil panel need to replace as permanent solution and provided estimated amount Rs. 9000/-
Here my concern to urban company that why I must pay for engineer’s fault? When all parameter of my AC is okay before servicing and at the time of revisiting.
Why they have done such service so that gas leakage and coil panel gone faulty.

Here as per my question as per calls attended all issues are created by engineers (serviced) and engineer(revisit). This was not properly reported to urban company on time.

Thus customer has to face consequences and has to pay estimated amount that is Rs 6000/- For complete coil panel, 2500/- for Gas filling and 500/- for services as per expert visited on fresh booking.

*Pls. resolve my issue and provide AC in same condition as when given on service to urban company experts.

Why they are not going to understand issue created on service, it should be attended without any delay.

details of split AC( Daikin 1.5 ton

thanks & regards
Customer
Manoj Sharma
[protected]