Urban Company — Unprofessional services and work

Address:

Egmore

I had a services with Urban company on 22nd April 2023 for Move-in Bathroom cleaning.

The service mentioned of removing all items and objects
Remove of saltwater and hard strains taps and other surfaces
Targets tile discoloration
Cleaan all areas and surfaces
Clean hard to reach areas
Final touch up

The above services costed 648/- but was really disappointed with the services offered by Selvam and his team

It was nothing mentioned above, they only gave normal soap wash, liquid wash. No proper scrubbing, discoloration of tiles, saltwater strain removals etc.

I really didnt wanted to rate the service but the app didnt allow to make payment without rating. Also in front of them how we can rate as negative and dissatisfied.
No proper customer care supportt to address the concern

I woulld be happy if the amount is refunded.