Urban Company Complaints & Reviews

Hello ALL, URBAN COMPANY AMC scheme is worst than ponzy scheme. They cheat in broad day light and no one comes are support in case there is an issue with appliance URBAN CHEATERS FRAUD

I had booked a service for my washing machine so the technician came and said that the board has gone bad this happened on the 4rth of June the tech sd have to replace the part and will cost you 4800 and took 2000 advance n left however din respond till the 11th the tech purposely kept his phone switched off. Saying that coz it used ring n then switched off. He used to only respond on wats app after saying a lot of things to him he somehow returned 2000 through gpay but has the board with him which said through watsapp will return on Monday that is the 13th but again he switched off the phone . I am so frustrated with urban company and I am tired of complaining on urban company app but no response. They are least bothered

Beware of cheating and fraudulent service by Urban Company.
I ordered for a "bed installation service" ( as mentioned in their website) from their website and also paid the required amount.
The technician (Sunil) was appointed arrived and after looking at the bed said the charges would be more as it was a new bed. He was charging a Bomb. Then he made me cancel the order at urban company after I agreed to pay him extra as I didn't want to loose more time for this . Urban company deducted Rs 50 from the amount I had paid.
This is sheer cheating please be aware.

UC professional overcharged me for 2500 for gas refill. No leakage was repaired and he had not shown me current pressure also.
He was also asking for directly payment to him and he was charging me less for the same if I do the direct deal with him.

Now pay for damage of coil so that all gas released from ac..

So required compensation for it..
Charges of repair and gas.

I have booked for AC Service in Urban Company on May 11th. A technician named Saif Ahmed Khan has visited my location. He checked the AC and said that the gas has to be filled and charged me 3500 rs for the gas filling. Later when i checked the Urban Company App it is mentioned 2500 rs for gas filling with warranty. He has also not included the gas filling charge in the invoice bill. He has clearly cheated me and charged me more than the company rate card. I have lost warranty and also money for the service. I request you to take action against the technician and not encourage such professionals for the service

Refund from UC to source account has been pending since 22nd April 2022 wherein technician has been of complete and utter dismay breaking my AC frame, being unable to fit window AC back into frame, replacing components and charging money wherein UC subject matter expert was called and stated that no parts have been changed, this has been of deep concern and dismay.

I have had to incur expense for a new machine as well as a new frame. Process refund on priority please refrain from stating bank details submitted are incorrect. This is simply put an attempt to not honor your obligations.

Extremely disappointing.

Urban Company is trying to delay the replacement of duct damaged by their professional during repairs.