[Resolved]  Urban Company — Washing machine

Address:

3-6-108 flat101Palace Orchard, Apts Himayathnagar

I booked for a washing machine repair. around 21st June 2021. (I am 70 years old and the date may not be exact) A technician came for inspection. Paid him Rs.350.00. He told us that the PC board required repairs. He took it with him, returned 2 days later and fitted the same. Paid total amount of Rs.1500.00 including the inspection charges. But when we used it we found that the water level is coming up to the required height. We called up the technician who promised to come back and take a look the next day. We have now made 3 more calls and every time he says he will come the next day but does not come. Urban company does not have any direct customer care number. Even their help centre does not work. I request them to send back the technician or arrange for another technician to look into the matter