I am horrified by the Customer Service experience by Urban Clap. I ordered for a Washing Machine service and the repair person broke a working machine and is now asking for more money. I would like to get a senior expert review this issue, as i dont trust the technician, who didnt do his job properly despite of repeating the visit. I am trying to escalate this issue and Urban Clap only has chat support, where they have kept highly unprofessional people, who just promise a callback and never call. Since 3 days they are telling me i will get a call and no one calls.
I want my washine restored as it was. it was big mistake to use Urban clap.
There Customer service person Deeksha Kukreti is tjhe worst one, that literally told me that they don't have any managers, she asked my to chose a different vendor, basically telling me i made a mistake by chosing Urban Clap.
My working washing machine was broken by Urban Clap and they need to restore it back to how it was. Was this information helpful? | 
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