[Resolved] Vego — complaint not attended | |||
Dear sir, madam, Pls find here the mailing complaint:- Dear Team, still waiting.i complaint vego web site no action from there side, why? Reminder-1 Thanks & Regards Ganesh.Rawat Pantaloons fashion& Retail Ltd Admin Depart-Bareilly [protected] Email-Ganesh.[protected]@pantaloons.adityabirla.com -----ganesh rawat/PFRL wrote: ----- To: [protected]@nsatradex.com From: ganesh rawat/PFRL Date: 06/17/2014 11:26PM Cc: [protected]@vego.in Subject: Re: purchase atom air cooler invoice no-U[protected] dt 04.06.2014 Dear StarCJ Team, Pls sent me the details or your authorized courier person at bareilly so that i sent back you the product. pls replace the product because no call or i hope vego Team is helpless or not responsible( they are not pickup customer call or no times for there customer) Thanks & Regards Ganesh.Rawat Pantaloons fashion& Retail Ltd Admin Depart-Bareilly [protected] Email-Ganesh.[protected]@pantaloons.adityabirla.com -----ganesh rawat/PFRL wrote: ----- To: [protected]@vego.in From: ganesh rawat/PFRL Date: 06/17/2014 03:50PM Cc: [protected]@nsatradex.com Subject: Re: purchase atom air cooler invoice no-U[protected] dt 04.06.2014 Dear Team, Till date No complaint resolve. Thanks & Regards Ganesh.Rawat Pantaloons fashion& Retail Ltd Admin Depart-Bareilly [protected] Email-Ganesh.[protected]@pantaloons.adityabirla.com -----ganesh rawat/PFRL wrote: ----- To: [protected]@vego.in From: ganesh rawat/PFRL Date: 06/16/2014 03:53PM Cc: [protected]@nsatradex.com Subject: Re: purchase atom air cooler invoice no-U[protected] dt 04.06.2014 Dear team, Till Date no Tecnical Excecutive visit or call from your ends. how long i wait for it, i call on [protected](out of service) and [protected] call not pickup Dear Starcj team, As my telecom discuss with Starcj customer care today (monday) tecnical person of vego visit at my home bareilly, but no call or person visit. pls update me today itself. Dear starcj team, Pls can you share me the director offical email IDof your co. asa well as vego . Thanks & Regards Ganesh.Rawat Pantaloons fashion& Retail Ltd Admin Depart-Bareilly [protected] Email-Ganesh.[protected]@pantaloons.adityabirla.com -----ganesh rawat/PFRL wrote: ----- To: [protected]@vego.in, [protected]@nsatradex.com From: ganesh rawat/PFRL Date: 06/14/2014 08:31AM Subject: Re: purchase atom air cooler invoice no-U[protected] dt 04.06.2014 DearVego Team, No reply from your side, current status of my Atom Air cooler ATK06 on dt 04.06.2014 complaint1- Hot Air flow from Cooler after 5 minutes 2- now today cooler not working properly( 0 level air flow) speed is very very low while use 1, 2, 3 level Dear Starcj Team, Pls find the invoice details as below:- product purchase on dt 04.06.2014 now a day it was useless why cuase not cooling after 5 minutes or today it was not working( air flow is very low) 1- Invoice No-U[protected] dt 04.06.2014 2-order no-[protected] 3- by docket no[protected] 4- product detail:-item code143658/color.none/size.none/sku:001/item name vego Atom Air cooler 5- AmtRs 2790. 6- customer Name Ganesh Rawat-bareilly 7- contact no-[protected] Dear Team, Pls sent me the new product again or sent your service center person to see the faults. Dear Starcj Top management, namaste! sir i alway fath or interest on your product why i recd such a product, i plan to purchase micro max smart phone but faimly member not agree due to above reason. Thanks & Regards Ganesh.Rawat Pantaloons fashion& Retail Ltd Admin Depart-Bareilly [protected] Email-Ganesh.[protected]@pantaloons.adityabirla.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Similar problem here. Cooler stopped working in two months only. And after calling customer support, they gave me a complaint number and then nothing. No call back, no technician as promised, nothing. Plus, they stopped answering. I am always on hold waiting to be answered. Sometimes for an hour even without answer.
Dear sir
I brought vego glacier i, first day I face the fault in my product. Three times I call customer car but no one responding.
I brought vego glacier i, first day I face the fault in my product. Three times I call customer car but no one responding.
Your costumer care is not responding our complaint.
I field complaint on 5th may 2015 but still no response is from your team.
we expected that company will give us fast & satisfactory service, but our expectations are totally wrong.
Please take a serious note of my complaint.