Venus Home Appliances — Refused to do the service during the Guarantee

Suresh

[protected] Forwarded message[protected]
From: Dinakaran Dinakaran
Date: Fri, 12 Aug 2022, 1:14 pm
Subject: Service negligence and delay
To:

By Suresh from RGS Bluemetals Vellore
I bought your product (water heater) last December.
Power since last week Only the indicator works. The heater does not work. An electric shock is observed in the heater
I reported the above issue to customer service. It's been 5 days and still no one has come. Is it right to deal with a customer.Your product in an electrocution situation? In case of accidental death of human being, the liable person has to answer in the consumer court

Regards

Suresh