Dear sir,
Today I have booked my water heater storage service frimy Venus home appliances, 126/6 Hazra road, ground floor kolkata 700026.over the phone calling to this number. [protected].
They said service man will visit with inspection charge is 236 and repair service charge is 354.
Service man came and repair serial number 33179 and charged on spot 1606 rupees for total .(along with parts replace and service charge + inspection charge both) .. But in invoice which I got through massage shows there 1227 rupees only. .I received a online invoice through massages, describing about parts replacement price amount which was not mactching with my on spot bill. It is total different from online invoice.
Amount is different and also parts describing in invoice are not same as it has been charged and billed on spot. There is missmatch in both bills.
Service man's have charged 800 for Cartraige element which is 398 showing on your online bill.capillery thermostat and thermal cut out has not replaced in my product during service. . Also service charge for repair 354 and inspection charge 236 they received was not mentioned in your online bill. I am attaching the challan they gave me and charged me, please go through it.
I need my extra money back which was unethically charged from me from your service mam .Kindly go through the bills in this mail.
Hope I will get positive response and refund from you. Kindly Forward ecorrected bill with refund of extra cost wich i have paid.
Thanking you
ms Deblina Nag,
[protected]
Kolkata 28/1/21
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