Venus Home Appliances — Very bad and iresponsible service

Address:524002

Dear Consumer forum,

myself ananth kumar,
we have purchased a venus gas heater at nellore, andhrapradesh in last september 2015 and we had a problem with heater on july 19 2016 so i logged a online complaint and the reference number is[protected] their service person visited and said that there is a issue with sensor and need to replace a new one we have waited almost a month and called back the same person but he is not responding at all so we called to service centre again, they informed us that call is closed as problem is resolved but actually not resolved again they they raised a complaint[protected] but till now there is no response.
please do the need full .
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    Venus Home Appliances Phone
    +91 81 4466 6999 (Customer Care)
    +91 98 8406 4999 (WhatsApp)
    +91 44 4340 1515
    Venus Home Appliances Address
    No.4/993, Kamaraj Street, Rajiv Gandhi Salai, Kottivakkam, Chennai, Tamil Nadu, India - 600096
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