Vespa — elegante 150 white (kl.08.5045)

Address:

Thrissur, Kerala, 680005

Hello!

Sir / madam

Sub : regarding manufacturing defect with my new scooter vespa elegante 150 white (Kl.08.5045)

This is to inform you that a manufacturing defect was found with my new scooter vespa (Elegante 150 white) which i had bought last year. I am working in mumbai but i had bought this scooter in my home town trichur, kerala (From avaran associates). I am not using the scooter regularly as i am not there. After first service, i had found a crack appearing just below the meter reader and it seems to be increasing day by day. Please see the photos attached. When i went to service center (Avaran associates), they are saying its under warranty and the part can be replaced but, i have to pay for it as i've skipped services in between. I don't understand how this matter is related with service, as its an issue with the outer part that is not connected to engine. Also in my last service i had informed them about incorrect fuel reading (Its not showing accurate reading even after filling the fuel tank to the brim), but they didn't correct it and are asking me to bring it back. Please look into this matter. I am expecting a positive reply from your side. My one year warranty will be due at this month.

Thank you
Kiran

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