[Resolved] Videocon DTH — signal not available message for some channels | |||
Hello, I am getting Signal not available message for some channels like Start TV, zee TV and SubTV etc since last 2 days.. Other channels are working so today I called customer care and call center person tells me to raise a complaint for engineer visit and I will be charged around 200/-. So I asked hime.. If some services are working and some are not then is this my fault? Also same thing happened in past about an year and I had paid Rs. 200/- and engineer didn't do anything but just spoke to someone. So I am raising a customer complaint. Name - Yashwant Joshi My customer ID[protected] End of subscription - 15 Sep 18 Regards, Yashwant Was this information helpful? | |||
Oct 7, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 02, 2018 Videocon Industries Customer Care's response Dear Yash, Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team | |||
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I reside in jaipur, and my d2h account is of my home place. An add-on automatically activated in my account recently. Please deactivate the add-on on customer Id 22423975. Thank you in advance.