[Resolved]  Videocon Industries — balance reduced from 104 to 0 after refused to pay service engineer

We bought d2h fitted videocon lcd tv in 2011 during world cup.
For the first two-three years there were no issues.
Later after the d2h fitted tv was out of warranty period, the problems started arising such as
-card not inserted properly
-signal not available
I resolved the issue at my end by re-inserting the smartcard & sometimes by doing factory reset of the set top box.
But yesterday on 3rd august 17, it again showed the message as
-signal not available even when it was not raining/cloudy
So i tried all the above mentioned techniques but was unable to sort the issue.
Finally i called the customer care describing the problem to him. He told that he has tried all online commands but still the d2h not working so he will send an executive who would charge rs 200 for examining the box & signal.
As most of the times the problem was resolved at my side i declined to send the executive & even if he arrives i will not pay him. I also told him that we will discontinue using d2h as only 10 days are left for the recharge to expire.
About half an hour later we receive a call from the executive that he is coming to examine the dish/box. We thought that as we will discontinue using the d2h they would have send the executive & he will do the checking free of charge.
To explain in detail, he just checked the dish by removing the wire & connecting it again which was having full signal, he also checked the tv connections which were also fine.in total he checked the dish/box & all was fine.
After this the d2h started working & he asked how much money did customer care mentioned during the call.
I explained him that during the call i mentioned that i will not pay the examining charge as there is no issue to d2h/tv at all. You disconnect/block the signal online (By specific command) & later when your person arrives you activate it through command online.
So finally i did not pay him any amount.
The executive was on the call with the customer care & a message of delight code popped on the tv & he gave that code to the customer care. The executive left and after that the d2h worked fine.
But today morning i. E 4th aug 17, one day after the repair it is showing zero balance. How can rs. 104 on 3rd aug 17 become zero in one day.
They have debited the full available amount in a day with some online commands.
I will not recharge the d2h & request others also to change over to internet connection or jio where you can watch free tv.
Also by luck i was watching a south indian movie yesterday (3rd aug 17) wherein the hero hires a hacker to hack the online dish network & block people channels on demand.
So this explains that how d2h robs the customers by faking a problem to the dish by sending/controlling the commands to your dish & blocking the signal and when their executive arrives they unblock the signal & take unnecessary service charges.
This indian company d2h is looting the indian people.

Solution expected - please refund the remaining 10 days balance