[Resolved] Videocon Industries — fooling their customer | |||
I have been using videocon since 4 years, but recently they have started blocking channels or i would say they haven't launched them yet, but they are available on other platforms (Tata, airtel etc). Since being a sports fan i prefer having all the sports channels including sds as well as his. However, videocon has no ten 2 he, ten3hd, star sports select sd 1&2. I have a subscription of platinum hd, which is the top most subscription plan they have currently. Since this month they have excluded ten1, 2, 3 sd and ten 1 he from my plan. I have no idea why would someone want to spend another 100rs per month for these 4 channels? Please look into this matter, or i would prefer switching to another. Thanks for reading!!! Was this information helpful? | |||
Jan 11, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 03, 2017 Videocon Industries Customer Care's response Dear Rkadam, We would like to inform you that Sony Ten 1 and Sony Ten 2 are offered as Sports Starter Add-on at Rs 45 pm (incl Taxes) Sony Ten 3 & Sony Ten 1 HD are available based on the A-la-carte price . Additionally, Sony Ten 1 is available for subscribers of South Silver Sports package. Kindly let us know if you wish to subscribe for the same. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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