[Resolved]  Videocon Industries — login user id conflict with 2 customer id

Address:

Nagpur, Maharashtra, 440008

I have 2 videocon d2h connection
30198156 and[protected] when i logg on to website it show details of 30198156 this is surrender by me so please delete it
Due to this custom it i can not access our new id[protected]
In both login user id is same
Please delete this is from 30198156
When we get new connection with customer id[protected] i request to customer care representative to delete my old i'd and assign it to new one he asign it and i use this 1st month but there afterwards company update his website it causes reassign my user id to old customer id
Now problem is that same user id for 2 customer id and when i try to open it shows always details of old id
But i want to use details of new i'd
I'd details given below

Old customer id is 30198156
User id is ashif. [protected]@gmail.com

New customer id is[protected]
User id is ashif. [protected]@gmail.com

In both customer id user id is same
So this problem occurs
If you delete user id from old customer id i. E 30198156
And reset new one i. E[protected]

Thank and
Regards
Ashif