Videocon Industries — paisa vasool offer bond maturity amount not clear

Address:

Jaipur, Rajasthan, 302029

I got a money back certificate for an mount of INR 11000/-, on purchasing a DTH Satellite LCD TV model 3204 on 26/06/2010.

I have send my money back certificate for maturity to Videocon industries on June 2017, but still I did not got my money. I have tried to contact multiple time but not receiving any response.

mail detail is as given below...

Gmail Ashish Mangal
Request to share the process of cashing the money back certificate.
Ashish Mangal Mon, Jan 8, 2018 at 5:59 PM
To: BMO Support
Still I did not got any update on maturity of bond???

Please provide time line on the same.

Regards,
Ashish Mangal
[protected]

On Sat, Aug 19, 2017 at 1:12 PM, BMO Support wrote:
Dear Sir/Madam,

Refer to trailing mail your maturity payment is under process, you will get the same soon ; till then kindly co-operate.

For further enquiry you may contact on +91-[protected] /[protected].

Regards,

BMO-Team

From: Ashish Mangal [mailto:mangal.[protected]@gmail.com]
Sent: 18 August 2017 15:27
To: BMO Support
Subject: Re: Request to share the process of cashing the money back certificate.

Dear Team,

Please confirm if you received all the documents, also confirm about maturity of bond and mode of payment..

Regards,

Ashish Mangal

On Mon, Jun 19, 2017 at 5:01 PM, Ashish Mangal wrote:

Dear Team,

Please find attached scan copy of pan Card.

Regards,

Ashish Mangal

Virus-free. www.avg.com

On Mon, Jun 19, 2017 at 3:30 PM, BMO Support wrote:

Dear Sir,

You can send scan copy of PAN Card ...

From: Ashish Mangal [mailto:mangal.[protected]@gmail.com]
Sent: 18 June, 2017 11:00 AM
To: BMO Support
Subject: RE: Request to share the process of cashing the money back certificate.

Dear Team,

I have already sent the document with revenue stamp signed and copy of addhar card. I have not send copy of PAN card.

I have tried multiple times to call your numbers but your phone is always busy.

Regards,

Ashish Mangal

[protected]

On Jun 18, 2017 10:02 AM, "BMO Support" wrote:

Dear Customer,

For maturity of bond certificate, you have to send original bond copy on below given address with affix 1/- Rs. Revenue stamp on back side of the certificate & cross sign over the same along with

Identity proof (PAN Card) & Adhar card through register post or standard courier; You may also avail any Videocon Product against the bond certificate with attractive discount; for

the redemption process you can contact below phone number for further assistance and guidance. If phone is not reachable pl. do share your contact number so that we are able to reach you ...

Office Address:- BMO Dept,

Videocon Industries Ltd,

14 Km Stone, Aurangabad-Paithan Road,

Village Chitegaon, Tq: Paithan

Dist: Aurangabad 431105

Contact No –[protected]

+91-[protected]

Thanks & Regards, ?

BMO Team

cid:image001.[protected]@01D2E2D1.8538F370

From: Ashish Mangal [mailto:mangal.[protected]@gmail.com]
Sent: 12 June, 2017 6:47 PM

To: [protected]@videoconmail.com; [protected]@vgmail.in
Subject: Request to share the process of cashing the money back certificate.

Dear Videocon Supprort Team,

I got a money back certificate for an mount of INR 11000/-, on purchasing a DTH Satellite LCD TV model 3204 on 26/06/2010.

It may be ready for maturity. Please share me the communication address on which I can send this certificate for maturity process.

Certificate scan copy along with the Bill scan copy attached herewith for reference.

Regards,

Ashish Mangal

[protected]