[Resolved] Videocon Industries — please close my d2h account

Mohan Raaj

from Chennai, Tamil Nadu

Address:

600045

Customer i'd[protected]
Contact mobile number : [protected]

I tried many times to your customer care but very poor response
Channel no 925 stare cricket activate only one day but you charge rs. 45/-
You mentioned one day charge rs.1.5 but u deduct 45 what this?

I have select star cricket english version but you activate hindhi verson.
I am totally disappointed your services. I am called to your customer but poor response
Told to 45 days. But

Star cricket hindi not used. So please change and deactive otherwise please close my d2h service totally.

I have choose tata sky..

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Dec 18, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Videocon Industries Customer Care's response Dear Mohan,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Nov 17, 2017

Videocon Industries Customer Care's response Dear Mohan,

We would like to inform you that presently you are having D2h Flexi as a base pack along with Tamil Add on pack. Please note that amount is being deducted as per daily basis from your d2h account.

Moreover we also like to inform you that if you wish to subscribe Star Sports 1 HD channel then you will be
charged Rs.45/- per month for the same with a lock in period of three months.

Hence we request you to please confirm us back to assist better in this regard.

Warm Regards,
Videocon d2h Team