[Resolved]  Videocon Industries — Purchase t v same day problem

Address:Sitapur, Uttar Pradesh, 261303

Video con tv purchased on 13/6/17- saturday, sunday night installation done d2h installation done on monday night and same day i got problem that after 45 mins tv is automatically getting off then i return tv to seema radio center and dealer advise go for other brand and he told that now if any concern come in future than content for video con not me.. Same day — same model new one was given which was reinstalled by me, on 18/6/17, when tv was on no picture and no audio
So i approached technical head mr. Sapan ji, he send technician, and he dismantled tv and no diagnose was made...
Approached branch manager mr. Sathish - he did not response...
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Jul 26, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Videocon Industries Customer Care's response
Dear Abhihek Singh,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team
Verified Support
Jun 23, 2017
Videocon Industries Customer Care's response
Dear Abhihek Singh,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Customer Support Team
Verified Support
Jun 23, 2017
Videocon Industries Customer Care's response
Dear hemant4600,

We request you file a complaint.In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Sansui Customer Support Team
Complaint comments 

Comments

Dear sir / madam,

i want to change the name of my connection to b d thorat instead of old sunita thorat & new address to a-1003, 10th floor, spring field co-op society, ambegaon, pune - 411046 instead of old one

kindly do the needful

regards

b d thorat
Videocon Industries Customer Care's response, Jun 27, 2017
Verified Support
Dear Customer,

Request you to write to us on [email protected] along with your customer ID & RTN no. to help you better in this regard.

Warm Regards,
Videocon d2h Team

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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