[Resolved]  Videocon Industries — recharge done to wrong number

Dear team,

I want to inform you that while recharging through paytm, for my d2h pack i have put my customer id 91424104 instead of customer id 62547574.
It is wrongly credited in to someone else account. I request you to kindly give credit of amount rs. 410/- to my account immediately.
I am attaching the invoice of the above transaction.

My id[protected]
Payment method - paytm app
Bank - axis bank
Order reference number - arec37221909
Order number - [protected]
+1 photos
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Sonali,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Sonali,

We would like to inform you that the unused amount of Rs.343.81/- has been transferred to your correct ID 62547574 on dated 15-Mar-2020. Moreover, we request you to recharge your d2h account correctly in the future.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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