[Resolved] Videocon Industries — regarding charges o[censored]nprovided services

[Resolved] Videocon Industries — regarding charges o[censored]nprovided services

K KrishnaKul761 from Noida, Uttar Pradesh

I have an account number 33762130 of videocon d2h on 17/08/2019 (Sat) noon i registered a complaint of re-installation and they said that your issue will be resolved within 48 hrs. I waited till 19/08/2019 (Mon) 3 pm but the issue is not resolved then i registered another complaint this time they gave me a timeline of 20/08/2019 (Tue) 12:56 pm. So i told them that i want to cancel my complaint i got a reply from the customer service provider that you have to pay rs. 450 as a charge of the complaint registered. The videocon d2h must pay me 4 days charges of tv. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint.
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Comments

d2h Customer Care

from Delhi, Delhi

Dear Krishna,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Shobha kamthe

from Noida, Uttar Pradesh

Plz change my mobile number customer id[protected]

d2h Customer Care's response, Aug 23, 2019

Dear Shobha,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Krishna,

As per our team update, the engineer visit and relocation have been done. Kindly let us know if you need any further assistance.

Thanks & regards