[Resolved] Videocon Industries — Regarding complaint for not repairing of Videocon DDB LED TV in time | |||||
This is to inform you that I had complained to your company customer care having complaint no. DEL[protected] on dated 07.06.17 for blank screen. Then your Company technician Mr. Rajesh having mobile no. [protected] came and told for faulty of motherboard of LED TV without checking it. From 07.06.17 to 04.07.17 the problem is not rectified due to non availability of motherboard in company service centre. Today evening technician came for repair and he checked TV and told that mother board is ok and simply repaired the LED TV and now it is working. Now I want to ask that Who is responsible for one month delay for rectification of LED TV and Very poor knowledge of your company technician. My one month HD recharge has been wasted due to your negligence. My family has been harassed for one month. In last, I want to know What action will you take in this regard? Poonam Rathore [protected] lalit.[protected]@gmail.com Was this information helpful? | |||||
Aug 7, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jul 05, 2017 Videocon Industries Customer Care's response Dear Lalit Sahu, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Jul 06, 2017 Videocon Industries Customer Care's response Dear Lalit Sahu, We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team | |||||
 1 Comment | |||||
Comments
Please change my register mobile no. I haven't my old registered no. I want to register my videocon d2h in [protected] this no. My customer id[protected]
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105