[Resolved] Videocon Industries — Star Sports Select 1 not launched yet | |||
The channel was officially launched on 28 May this year. Tata Sky has launched it. Like it was the case last year with Select HD 1/2, Videocon are once again agitating its customers by not launching the channel. Wimbledon is currently going on but still no signs of launching it. There are many people like me who don't have a HD connection where most of the main events are being telecasted. A kind request to Videocon to start its broadcast. Was this information helpful? | |||
Aug 18, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Videocon Industries Customer Care's response Dear Himansh, We would like to inform you that Star Sports Select HD 1 & 2 is available in our platform. Request you to visit the below link for the same. http://www.videocond2h.com/wsc/a_la_carte_pack.aspx Warm Regards, Videocon d2h Team Verified Support Jul 17, 2017 Videocon Industries Customer Care's response Dear Customer, Request you to write to us at [protected]@d2h.com to help you better in this regard. Warm Regards, Videocon d2h Team | |||
5 Comments | |||
Comments
The customer service of Videocon d2h is quoting that "they'll add the channel based on customer base's demand". Probably this is their way of "avoiding" the customer's actual demands. All other major dth providers are broadcasting the Star Sports Select SD channels. Moreover, even local cable tv providers have added these two channels. Just don't understand why Videocon d2h is fooling it's customer base by not broadcasting star sports select sd 1 and 2. This way they are forcing people to migrate to other dth providers. The English Premier League (EPL), Bundesliga and F1 racing will supposedly will air on star sports select channels. If by that they don't add these two channels I'll move on any other dth service.
Reply
I spoke to a Videocon D2H customer care executive today and learnt that Star Sports Select 1 & 2 (SD) are still not available on the platform. If this is Videocon's attempt to force subscribers to upgrade to HD, then it is criminal. I'd rather switch to another provider than upgrade on your platform.
It's pathetic not to have star sports select 1 and 2 in videocon. Have called their customer care and demanded n number of times.. Still no update. Its better to move to tata sky. Missing most of the epl matches because of it.
Videocon Industries Customer Care's response, Nov 20, 2017
Verified Support
Dear Jencil,
Currently we do have Star sports Select 1 & 2 HD. However we are trying to add SD on our platform. Request your patience in the interim.
Warm Regards,
Videocon d2h Team
Currently we do have Star sports Select 1 & 2 HD. However we are trying to add SD on our platform. Request your patience in the interim.
Warm Regards,
Videocon d2h Team
T P S Baratwaj's reply, Feb 3, 2018
Me too have done so many times and they have not yet provided these channels...
Star sports select 1 and 2 are not still available on videocon d2h...Its betraying your customer where you can provide HD channels and not SD channels and could not understand how they are saying resolved since our complaint not resolved...
Videocon Industries Customer Care's response, Feb 3, 2018
Verified Support
Dear Baratwaj,
We are constantly working on to bringing more channels on our platform for the benefit of our subscribers. Stay tuned to our website for any further updates in this regard.
Warm Regards,
Videocon d2h Team
We are constantly working on to bringing more channels on our platform for the benefit of our subscribers. Stay tuned to our website for any further updates in this regard.
Warm Regards,
Videocon d2h Team
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