[Resolved] Videocon Industries — Videocon d2h product | |||||
I am using videocon d2h service since 5 years, since 3 month i am getting error message e04-4 smart card not inserted properly. I was getting same error message 100 times a day. Customer care executive is not able to solve the issue, they are recommending engineer visit but we need to pay 200/- rs for that! I face this issue 1year ago they charged 750 rs for the hd setup box again it shows same error for that new box and since 3 days i'm not able to view any thing. Their home channels are working fine If any technical problem at our end then nothing should work right? I have already complained, waiting for their response. I don't want to waste money for buying these cheap products from videocon d2h Was this information helpful? | |||||
Aug 24, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jul 15, 2017 Videocon Industries Customer Care's response Dear Customer, Request you to write to us at [protected]@d2h.com to help you better in this regard. Warm Regards, Videocon d2h Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
Request you to write to us at [email protected] to help you better in this regard.
Warm Regards,
Videocon d2h Team