Videocon Industries — worst service ever - videocon

Address:Ghaziabad, Uttar Pradesh, 201010

I have purchased a videocon led tv on 10-dec'17 from vijay sales and it stopped working on 14th april'2018. I have registered a complaint on 15th april'18 but the customer service of videocon is the worst you can ever experience.

There customer service staff is merely a joke and is really pathetic. The only thing they would tell you is your issue would be resolved in next 24 hours and i have been hearing this since last 20 days approx and one of the no which they would give you for escalation would never pick p the call. I am wondering that videocon as a company is a actually paying these guys in the name of service. I am still trying to find a guy who can help get the problem resolved.

Complaint number:- gha[protected]

Regards,
Abhishek
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Plz change my rtn
old number:[protected]
new number:[protected]
Dear sir
I am Dilip Gope from Jamshedpur customer id 77270265 please change my old registered mobile number [protected] into my new mobile number [protected].
As because of my old mobile number services stopped there is no information regarding my videocon d2h. So please change it as soon as possible.
Thank you.
Videocon Industries Customer Care's response, May 9, 2018
Verified Support
Dear Deepak,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, May 11, 2018
Verified Support
Dear Deepak,

We would like to inform you that Mobile Number 8709679346 has successfully been updated as your registered telephone number for your d2h account.

Warm Regards,
Videocon d2h Team

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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