[Resolved]  Videocon Industries — videocon refrigerator delayed service

Address:

620001

I bought a 190 l videocon refrigerator on january 23, 2017 from ananda electronics, no 4, renga complex, dindigul main road, karumandapam, trichy - 620001. After few months o[censored]sage, its door had the problem that it was not closing properly. As a result the refrigerator had no cooling effect. I complained the same with the videocon customer service and on july 1, 2017 i received i was given complaint reference number coi[protected], the response code given to me was r45927. On july 2, 2017 technical assistance was given by shri rahul, he said that the door needed repair and the article needed for it will be received within 3 days. Since then i have been continuously calling on[protected] and asking for the door to be repaired. Today is july 17, 2017 and my complaint has not been addressed till date. When i asked the reason for the delay, it was told to me that because of gst the delay is there.