Videocon — Services not provided to us.

Address:	Mumbai City, Maharashtra, 400017
Website:	www.videocond2h.com

Dear sir,

Very poor services is your.

Id: 83655610.

My vieocon d2h tv is showing error e-404 : smart card error from 26-june-2016.

I have complained 8 times in call center approx (total : 1 hour and 30 minutes) but no reponse is came.
Every times is saying "tommorow engineering will come."
But no engineering is came and no call is coming for services.
Yesterday (14-july-2016) i have taken the leave from office, i thought engineering will come.
And i also call in call center to humble request please send some one to check my connection. but no one came.
Today (15-july-2016) i also taking a leave from office for just your engineering will come and check.

My losses because of your poor services.
1. two days leave taken from office. (because of hope of engineering coming) (loss : rs. 2000)
2. call in call center (1 hour and 30 minutes) still no response. (loss : rs. 60)
3. so much time watse you have done. and 20 days connection lost amount.

I am totally fed up with your service.
Today (15-july-2016) if no one come i will just remove your dish tv connection.

Please refund my money and recover my loss if no one is coming.