[Resolved]  Videocon Telecom — new videocon mobile over heat and hang out

Address:

Chennai, Tamil Nadu

On 11.5.2014 I bought a new videocon A15+ mobile from Poorvika Mobile, Pondy Bazaar, Chennai thro its invoice no . 2726. From the day one the instrument emits over heat while in talking and charging. On 21.5.2014 the instrument was hang out. When I complained with the seller and asked them to replace the defective piece with a new one they refused to exchange the defective one. I never expected that Vidoecon a reputed mobile company manufactured a defective mobile for sales after passing its quality check. I was having a great reputation with Videocon company. Would the Videocon company maintain its reputation by exchanging the defective product with a new non defective mobile?. Raja Ramalingam email. [protected]@gmail.com