[Resolved] Videocon — Unwarranted disclosure of account particulars on TV monitor | |||||
Customer Id[protected] shankaranarayana bhat ...despite several requests my account details display on TV monitor has not been rectified. I recharge my TV intime and Time and again pop up of reminder/ alerts for recharge creates havoc. Why are you not updating whenever recharged. It seems you are not bothered about this. How many times should I beg you. I am thinking of leaving your service if not rectified my account within 2 days. My ladt updation was on[protected]. Was this information helpful? | |||||
Nov 23, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Oct 07, 2016 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team. Verified Support Oct 08, 2016 Videocon Industries Customer Care's response Dear Customer, We would like to inform you that we have provided required command to update My Account information reflecting on your TV screen request you to write us back for any further query regarding same Further we would like to inform you that current account balance of your d2h account is Rs. 294.15 as on dated 07/10/2016 and due date for next recharge is 24/10/2016. Please be informed that any changes in base package or add-on pack will affect the due date. Warm Regards, Videocon d2h Team. | |||||
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Comments
& TV HD channel is not available in Videocon DTH, Wen call customer care they simply take feedback & assure they will call back. But no call back & no availability of the channel. Very Bad Service. DistTV & TataSky is providing & TV HD channel
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105