[Resolved]  Videocon — videocon d2h recharge but not success

Address:Kapurthala, Punjab, 145804

Dear sir/madom, i have done online banking recharge for my videocon d2h customer id is[protected]. This recharge has not succeed. But amount of inr :-900 is cut from my state bank of india account. I have done recharged through netbanking.
All the detail are under :-
Bank account number: [protected]
Reference number :[protected]igaecwgvz3
Narration: to transfer (Inb bharat bussiness channel l tech _baratb payment).
Date & time : 08/08/2018 & 8:23 pm
Amount of recharge : 900 rs
Website name : www.videocond2h.com
Correct customer id :[protected]
Screen shot of successful transaction : please check below in attachment
+2 photos
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Sep 5, 2018
Complaint marked as Resolved 
I want recharge in my account, company email address [email protected]
Videocon Industries customer support has been notified about the posted complaint.
Sep 05, 2018
Updated by [email protected]
It’s still not resolved
Verified Support
Sep 06, 2018
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Sep 06, 2018
Videocon Industries Customer Care's response
Dear Customer,

Thank you for writing to Videocon d2h. We would like to inform you that your request regarding refund related issue has been resolved by our service engineer. If you have any further queries, please email us at [protected]@d2h.com.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

The company customer care is harassing me by calling several times on my mobile no which has activated DND. please stop calling on my mobile otherwise I file a case against the company. my customer ID is[protected].
please take necessary action.

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