[Resolved]  Videocon — Videocon dth customer id[protected]

Address:Kanyakumari, Tamil Nadu, 629002

I am register here for an complaint regarding my Videocon DTH service has been stopped. As I recharge South Silver 1year Subscription of Rs.2700 paid on May 2nd 2016. But the connection has been stopped by 6months.
Paytm
Transaction receipt
Order no: #[protected]
Operator reference no: #[protected]
Mon May 02 2016
Want to know the status in an urgent manner.
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Dec 28, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2016
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Nov 24, 2016
Videocon Industries Customer Care's response
Dear Customer,

We would like to inform you that your current base pack is SOUTH SILVER with monthly subscription of Rs. 225/-, and current account balance is of Rs. 108.64/- as on Nov 22, 2016 with next recharge date Dec 06, 2016. Please be informed that any changes in base package or add-on pack will affect the due date.

Pls be informed that apart from the base pack, you have requested for add on, which is SOUTH SILVER PHD ADD-ON + SIX HD with monthly subscription Rs. (175+57)/- Hence, due date reduced.

Warm Regards,
Videocon d2h Team
Complaint comments 

Comments

I have a problem with d2h.I have 2 connection.my main connection d2h signal problem in between program it is hang .I given complaint.it is d2h problem again they r charging.rs2oo for senting the person.it is d2h problem.then why I have to pay.this is totally illegal
Videocon Industries Customer Care's response, Nov 21, 2016
Verified Support
Dear Customer,

Please share your Customer ID, Complaint No. or Contact number with us, so we can get in touch with you and assist you at priority.

Warm Regards,
Videocon d2h Team

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