[Resolved] Videocon — Videocon dth services | |||||
One of the worst service I never experienced. Channels are not coming properly, if I call customer care they are not ready to take the complaint without charge of 200 rs. If you are not providing proper service why you charge customer. The worrest part is some channels shows insufficient Balance/ no signal and channels are not coming in their number. If we press 503 hungama channel some other channel is coming. Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Videocon Industries Customer Care's response Dear Narasimhulu, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Sep 17, 2016 Videocon Industries Customer Care's response Dear Narasimhulu, We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you. Warm Regards, Videocon D2H | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H
Please note that currently your product with customer ID - 129907605 is out of warranty and therefore as a company service policy there will be service visit charge of Rs. 200/- applicable and In case of any defective part/product replacement required necessary charges will be communicated by the service engineer during the time of visit. We request you to please click on the link given below for more details regarding service charges: -
http://www.videocond2h.com/WSC/pdf/Service%20Charges.pdf
Warm Regards,
Videocon D2H