[Resolved] Vijaya Bank — A/C (Amount) debited Twice by swipe POS | |||||
I am Anil Verma a loyal customer of your bank and I am having a savings A/c. in your Bank. My savings bank A/c nos. is [protected] During shopping in Reliance fresh dated on[protected] time 12.09 pm at greater Noida. the shopkeeper asked me to pay Rs 3728.54, I gave him my vijaya bank debit card He swiped and asked for the PIN nos. and i entered the PIN nos. He waited for sometime and told me that the transaction is cancelled. Then again he swipe the card and this time payment was done, at the same time I Received text msg from vijaya bank my A/c shown amount is deducted twice from my A/c Immediately I ask Manager of Reliance (Mr Pramod [protected]) and told the same. then he checked in their account and showed me all the transaction (find attached) of that particular day. Reliance fresh receive only one transaction Rs.3728.54 from my A/c. After requesting, bank & vijaya bank costumers care (complaint nos. CRM[protected] )still not received my Amounts. Today is 23rd March 2017.this is request to you Pls refund my money as soon as possible. might be go for legal. Was this information helpful? | |||||
Jan 18, 2019 Complaint marked as Resolved Vijaya Bank customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Vijaya Bank Customer Care's response As per our records the amount is already settled to the merchant bank (HDFC) and no refund has been initiated so far. Therefore, a charge-back has been raised. The same shall be settled once we receive the settlement from merchant bank.
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