Vijaya Bank — vijaya bank 2000 rupees are cut from my account but transaction was failed hence I want my 2000 rupees back

Vijaya bank — 2000 rupees are cut from my account but transaction was failed hence i want my 2000 rupees back

On 11/09/2019 i was doing payment to get appointment for passport sewa kendra. I was doing payment by upi method.
I got request of 2000 rupees on google pay and i paid 2000 rupees that time.

At that time transaction was showing failed transaction hence appointment was canceled and on passport sewa kendra website it was also showing cancelled transaction hence i did payment second time of 1500 rupees that was successfull but after that my previous transaction of 2000 rupees also cut.

Now i want my 2000 rupees get back that are cut unneccessarily

Name: akanksha gupta
Mob. No.: [protected]
Account number: [protected]
Bank: vijaya bank
Branch: mnnit allahabad
Ref. No. Of payment:[protected]

Please accept my complaint.
Please credit 2000 rupees return back to my account that are cut unneccessarily from my account.
Whoose reference number is:[protected]

I got sms from bank:
Rs. 2000 withdrawn from your a/c *007458 details: upi/[protected]/sbimops/sbin/. Tot bal:31402.25cr avl amt:- 31402.[protected]:52:59)

2000 rupees are cut but not paid because transaction was failed at that time. For failed transaction a screen shot is attached with complaint.
Please return 2000 rupees back to my account.
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