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Vision SmartLink Networking Pvt. Ltd. Complaints & Reviews

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Last updated Feb 3, 2022
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Vision SmartLink Networking Pvt. Ltd. Phone Numbers

Phone
+91 79 6621 9000
16
27

Vision SmartLink Networking Pvt. Ltd. Website

Vision SmartLink Networking Pvt. Ltd. Head Office Address

504, Indraprastha Corporate, Anandnagar Road, Prahlad Nagar
Ahmedabad
Ahmedabad District
Gujarat
India
380015

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Vision SmartLink Networking Pvt. Ltd. reviews & complaints page 3

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M
mehulbhalala
from Ahmedabad, Gujarat
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internet not working since last month

Address:04, Indraprastha Corporate, Opp. Shell Patrol Pump, 100 Feet Anand Nagar Rd, Prahlad Nagar, Ahmedabad, Gujarat 380015, Ahmedabad, Gujarat, 380015

I have log couple of complains to them since last month but they are not responding to me. Last they told me you need pay 1000 rs for cable change because it is causing issues which is never mention in any contract. I agree to pay them because they are not refunding my amount.
Still they replay as today we are trying to resolved this.

Since, last one month i have made 100 call to customer care and they are replaying...
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S
shashank bhavsar
from Mumbai, Maharashtra
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service not available

Address:48 Rajeshwari Colony Vatva Isanpur Road Maninagar, Ahmedabad(Gujarat) India, Ahmedabad, Gujarat, 380008

Dear sir,

This is shashank bhavsar, i am using broadband service of vision smartlink networking pvt ltd. - ahmedabad. (Bt_shashank)

Since[protected] i am continuously facing issue of no service and had been complaining for the same again and again, but all in vein. I understand there can be fluctuation in service, but no service is something i had not paid for.

Today also i complained about the...
+1 photos
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I
irfanraza
from Mumbai, Maharashtra
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not refunding money/ extending the existing plan

Address:Prahladnagar, Ahmedabad, Gujarat, 382440

Worst ever...their arguments are ridiculous on not providing their services on point.they are off half of the months.if we ask why they said we were changing the cable since 15days to provide the "best service" to our customers..if we say okay can you extend the validity.. because that's your problem then they said.. first said yes..but when the time came to extend the service the said no..we can't do that but if you take one year plan then...
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A
Ankitoza86
from Ahmedabad, Gujarat
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internet is not working

Address:382443

Dear sir, greetings!

I am ankit oza from ahmedabad.

My customer id is :isp_ankitoza

Since last five days internet connection is not working, i tried multiple time in the call center but no one is responding, even i sent couple of mails to them but still they are not responding.

When we call to there customer care, they keep telling us to wait for an hour or so, or a false promise...
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HarshitShihora
from Mumbai, Maharashtra
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internet not working

Address:B101- sahaj silicon Appartment, opp. Shreyas complex, Vejalpur, Ahmedabad, 380051

Every alternate day the internet service stops and they do not provide any support for the same. If we complaint at night then they say they will fix the service tomorrow. But the whole day goes waste. Many a times i asked to get the permanent fix for the problem. I even asked them that if this is the thing then take away your connection and give my money back. But they simply deny it saying thats not our policy....
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T
Trivedi devansh
from Ahmedabad, Gujarat
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internet problem

Address:Nava pura Juna bahuchraji mata mandir bhula bhai park Geeta Mandir Road Ahmedabad, Ahmedabad, Gujarat

Ther internet facility Are not good ther is so must of problem in ther service ther is not proper speed given by them as they take money there coustomer service not giving proper response they do not give proper response we have to call them at every 2 to 3 days internet service are very poor not proper speed is given speed is also not becoming good please tell them to give proper responce...
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D
Dev Raigur Raigur
from Bhubaneshwar, Odisha
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not received exchange goods till 2 month

Address:Pune mharastra, Pune, Maharashtra

Sub: replacement of goods (Worth rs. Rs.1299/-)

Hbn replacement extra 235/-payment paid 11.2.2019

Respected sir,

I have to inform you that i have place order on telephone for sharp vision and hbn has wrongly sent me snap & grip. The same has been returned and received by hbn on 13.01.2019.

Exchang & replace required material not received by me till date.

After repeated...
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Ruchin K Panchal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud company & employee

Address:382480

One of employee come to home for new connection so gave him 7434 rs for 1 year home internet connection on[protected]. After few days i called for connection they said we cant provide you connection so will give your payment back. That was the day and its today they not giving money back and always tell on phonecalls will give you tommorow. I have also contact customer care about this fraud but they said after few hours contact that person...
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V
Varun Mashru
from Vadodara, Gujarat
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terrible service. broadband disconnects for hours every 3-4 days

Address:Ahmedabad, Gujarat, 380015
Website:www.visionsmartlink.com

This company has the worst service and maintenance i've ever seen. Broadband connection disconnects almost every 3 days consistently. There is written proof of the complaints i've made since the last 2-3 months. The issue outline further has triggered me to file this complaint.

These people install a connection hub called the onu inside people's house. That customer lives near my house. Due to some reason he is also very frustrated...
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A
Anuragmansingka
from Ahmedabad, Gujarat
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internet connection not stable

Address:380054

Well my i’d is th_natraj & i m from ahmedabad. It is very disgusting to see that there is continous problem in the internet, it is been going on more than 15 days, well they say always we r working & it will be alright by the time but it is not. Well i feel like my money is wasted, every now & then i hv to call them, get connected through any desk, they say yes it’s a problem but then no solution till now. Now it’s almost 20 days i...
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Devanshu Jain Mehta
from Ahmedabad, Gujarat
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not proper speed as per plan and not stable connection

Address:380016

Sometimes it shows no internet connection... And sometimes speed is below 128 kbps... Registered complain to company but they keep saying sir from us speed is up plz check your router... The salesman who attended me at the time of connection stop answering my call and not even a single person visited. I was going for gtpl connection but they force us to be with them....
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N
Nimesh Priyankar
from Ahmedabad, Gujarat
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refund

I have been using broadband services since last 5 months which is really very pathetic.
Now, i am going to move my office from prahlad nager to motera. I had called to customer care and to move my connection to new office. They said, our service is not available there. I said, okay, refund my rest money for my existing plan. They refused for refund my.

Never ever go with vision smarlink...
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V
vijay_acusion
from Ahmedabad, Gujarat
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not getting proper speed as per plan

Address:Ahmedabad, Gujarat

I have paid 9999/- for 100 mbps unlimited plan on 22-may-2018 but i still got max 12 mbps speed and they do not understand my problem and i am tired calling them and they do not response properly.

According to their customer support, they have informed that any type of internet related issue will be solved within next 48 to 72 working hours.

Still i need to remind them each day about the issue, but still they...
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N
nrv93
from Mumbai, Maharashtra
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service stopped - not giving refund

Address:Ahmedabad, Gujarat, 382481

I've given application for the connection shifting since 10 days there is no response to my application. Hence, I want a refund for my remaining period (months). but they said we do not provide a refund. I've contacted the customer care many times but everyone gives the same answer that, your connection will start tomorrow. They are not serious about customer's complaints at all....
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M
mariyaraja16
from Borsad, Gujarat
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poor wifi & poor services provided

Address:Ahmedabad, Gujarat, 382440
Website:www.visionsmartlink.com

I am mariya raja, customer is is vt_tasnim

I and my family members are highly disappointed by the wifi services provided by vision smart link. We have 10mbps data plan for 365 days, and trust me it does not even give 5mbps speed.in addition there servers are often disconnected on daily basis. They keep us waiting for hours and even days in some cases to resolve our technical issues,

When we call to there customer...
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J
jimitshah15
from Varanasi, Uttar Pradesh
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Poor service + bad behaviour + not refunding my money

Address:Ahmedabad, Gujarat, 380007
Website:www.visionsmartlink.com

Dear Sir, greetings!

I am Jimit Shah from Ahmedabad.

My Customer id is :jimitshah

I bought connection from Vision smart link's employee Sanjay Dwiwedi, on 9th Feb 2017, Thursday with following commitment :

1. Connection would start before 11th Feb 2017, Saturday anyhow.
2. If I am not satisfied with service/connection/speed then company will refund my amount by deduct no.of...
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