Viveks India — haier ac delivery charges 400 | |||
I'm venugopal purchased haier ac in viveks mela masi vidhi, madurai. My home is in mahalakshmi nagar. I purchased through bajaj finance, after purchasing they asked to pay delivery charges inr 400. I asked why should i pay you give me in hand i'll take care of the delivery, but they refused to give the product to me and keep on saying it would come through our logistics and i need to pay 400 for it. I think it's a kind of taking the installation charges in directly through the logistics cost... I need justification why did the refuse to give me the product in hand even i'm ready to take care of the delivery by my own. Do viveks not concern about the customer delightfullness through free home delivery? Was this information helpful? | |||
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Viveks India customer support has been notified about the posted complaint. | |||
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Comments
I purchased washing machine in Vivek's, they send local guy who don't know anything (stand vendor )for installation instead of LG person, The stand vendor force us to purchase stand where already having some step in my balcony.Due to this poor Demo and installation & that unwanted stand my washing machine felldown to floor and caused damage.
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One week I try to Viveks Customer care for Air Conditioner service. But no one pick a call.
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