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Vmake Visas Complaints & Reviews

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Updated: Aug 6, 2022
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R
Rajwat
from Sri Ganganagar, Rajasthan
Feb 27, 2018
Resolved
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Website: www.makevisas.com

Plz whosoever is reading this, save yourself from these fraudsters. These beggers will call you till you give money to them.
After a day they will show their true colour. Looted my 50000. They have wasted my 8 months. After giving each and every document proper they dragged my file.
These people are running gang where yitika mittal usha taneja shibiya arora deepak/ankit/saakib who all are the one person are totally frauds and biggest liars.
Don't give your hard earned money to these people.
No knowledge of pr process. Trapping the innocent people at the name of pnp.
Jul 6, 2018
Complaint marked as Resolved 
Vmake Visas customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
Vmake Visas Customer Care's response
Dear Sir,
Your complaint has been received by Make Visas Customer Care. In order to check your case with the Case Manager we would like to know our Case Id so that we can track your case details and update you on the same. You can also provide us your Case Id to our email account [protected]@makevisas.com.
Thanks & Regards
Make Visas Customer Care
Dear Sir,
We have not found any details of any Rajwat in our records. please specify your Case Id and full name so that we can track your complaint.

thanks and regards
vmake visas pvt ltd.
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    G
    from Nawanshahr, Punjab
    Feb 7, 2018
    Resolved
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    Address: New Delhi, Delhi, 143001

    Dear concerned

    This is 4 time when i enter my complaint against vmake visa.

    Kindly take action on these companies who take license from goi but when the time of refund they cheat with customers. Kindly take action and solve my problem.

    I need help on your end because this immigration company not refund my amount. If you don't take action against him they will cheat more people in regular mode.

    I started my case with vmake visa company on oct 2015. I start as manitoba pnp program where company person confirmed that company arranged sponsorship for me and total processing time is 9 months. Company taking 30000rs from me start my case. After that company tell me that we start your process but no file no provide me about my process. No letter received from embassy which show me that my case in process or my file entered into embassy for futher process. After 2 months, company employee mr shekhar call me and tell me that we have a job offer in manitoba and he force me that this process is faster then pnp. Total process take 4 month (Job offer) and you get the pr, so you take this. Company take for charges of this process. They regulary call me and force me that take this job offer. After few days i start the process in jan 2016 and company taken 2.20 lac from me about this process. After take this money they can't any call about my process. I regularly call to mr. Narinder about my process and he confirmed me that your job offer process completed in may2016. After that mr. Narinder left the job and nobody take my case seriously. Then mr sakib is allotted as my case manger and this man take me false commitment day by day. When i call to mr sakib, he tell me that in july2016 you get the job offer and in a month u got the pr. He tell me that this confirmed. He also tell me that you left your job and get start packing. He never call to me about my process. Every time i call to sakib to taken information about my job offer. Still i'm job less. After 10 months of my follow up they are not reply any satisfactory answer about my process. I requested many times, sent many mails for refunding the amount but they started ignoring my calls and not even they replied to most of my mails. After that i talk to mr. Deepak about refund of my amount.in between they called me and conferenced mr. Deepak tell me that your all money will be refunded. I tell mr deepak to refund my 2.20 lac and 30000 rs but mr deepak tell me that we follow up your case, so you take only 2.20 lac and 30000 rs refund you after 3 months. They refund my 2.20 in oct 2016. They sent me 3 cheque of 1 lac and 60k each (All are in postdate in 3 installment. But when i log my last cheque in jan, shelly madam call me and tell me that kindly don't present the cheque in bank because company has stop my cheque without any intimation. I tell her that when company take money from me in one shot and when the time of refund company takes excuse. She tell me that company send you a new cheque in next 2 days but 15 days completed of jan 2017 nobody call me or tell me about my cheque. Nobody pick my call including shelly, sakib, deepak and param. They harass me through out the process. After i follow up regular mode, they release my cheque in 2 parts (30 rs +30 rs).in month of march i call mr. Deepak to about my 30000 refund but mr. Deepak can't pick my call. After that mr. Sakib call me and tell me why you are calling to mr. Deepak. I tell i want to talk about my refund 30000rs because company committed me 9 months process about pnp but 18 months completed and still no result. So refund my amount. He tell me that no refund. He tell company take a charges about this process. I tell him that company take charges 10, 000rs and balance 20, 000 amount refund me but they cheat me.

    Sir please take action about my complaint and refund my amount as soon as possible because still i'm jobless and i need this money.

    I request you, please involve in this matter and help me to get amount back from v make visa company.
    Office details

    Address: 305, 3rd floor, sheetla house building no. 73-74, nehru place, new delhi, delhi 110019http://www.makevisas.com/

    Contact details of all member who involved in this:

    Cid:image001. [protected]@01d02ffb.86d3d230
    Monday to saturday: 10:00am to 6:30pm
    Notes: registered company with ministry of corporate affairs. Mca unique id: u74140hr2013ptc050444 check at www.mca.gov.in service tax
    Jul 6, 2018
    Complaint marked as Resolved 
    Vmake Visas customer support has been notified about the posted complaint.
    Verified Support
    Jun 04, 2018
    Vmake Visas Customer Care's response
    Dear sir,
    Your complaint has been received by Make Visas Customer Care. In order to check your case with the Case Manager we would like to know our Case Id so that we can track your case details and update you on the same. You can also provide us your Case Id to our email account [protected]@makevisas.com.
    Thanks & Regards
    Make Visas Customer Care
    They are thick skinned people and wont make this different to them. even this consumer complaint site is not able to resolve this case.
    It is not a authorized consultancy to provide VISA. They will take money from you and once the payment is done they will not do anything, they don't even respond to you.
    Please do not waste your time with Make Visas/Vmake Visas.
    They will cheat you.
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      G
      from Nawanshahr, Punjab
      Jan 28, 2018
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      Address: Amritsar, Punjab, 143001

      Dear concerned

      This is 4 time when i enter my complaint against vmake visa.

      Kindly take action on these companies who take license from goi but when the time of refund they cheat with customers. Kindly take action and solve my problem.

      I need help on your end because this immigration company not refund my amount. If you don't take action against him they will cheat more people in regular mode.

      I started my case with vmake visa company on oct 2015. I start as manitoba pnp program where company person confirmed that company arranged sponsorship for me and total processing time is 9 months. Company taking 30000rs from me start my case. After that company tell me that we start your process but no file no provide me about my process. No letter received from embassy which show me that my case in process or my file entered into embassy for futher process. After 2 months, company employee mr shekhar call me and tell me that we have a job offer in manitoba and he force me that this process is faster then pnp. Total process take 4 month (Job offer) and you get the pr, so you take this. Company take for charges of this process. They regulary call me and force me that take this job offer. After few days i start the process in jan 2016 and company taken 2.20 lac from me about this process. After take this money they can't any call about my process. I regularly call to mr. Narinder about my process and he confirmed me that your job offer process completed in may2016. After that mr. Narinder left the job and nobody take my case seriously. Then mr sakib is allotted as my case manger and this man take me false commitment day by day. When i call to mr sakib, he tell me that in july2016 you get the job offer and in a month u got the pr. He tell me that this confirmed. He also tell me that you left your job and get start packing. He never call to me about my process. Every time i call to sakib to taken information about my job offer. Still i'm job less. After 10 months of my follow up they are not reply any satisfactory answer about my process. I requested many times, sent many mails for refunding the amount but they started ignoring my calls and not even they replied to most of my mails. After that i talk to mr. Deepak about refund of my amount.in between they called me and conferenced mr. Deepak tell me that your all money will be refunded. I tell mr deepak to refund my 2.20 lac and 30000 rs but mr deepak tell me that we follow up your case, so you take only 2.20 lac and 30000 rs refund you after 3 months. They refund my 2.20 in oct 2016. They sent me 3 cheque of 1 lac and 60k each (All are in postdate in 3 installment. But when i log my last cheque in jan, shelly madam call me and tell me that kindly don't present the cheque in bank because company has stop my cheque without any intimation. I tell her that when company take money from me in one shot and when the time of refund company takes excuse. She tell me that company send you a new cheque in next 2 days but 15 days completed of jan 2017 nobody call me or tell me about my cheque. Nobody pick my call including shelly, sakib, deepak and param. They harass me through out the process. After i follow up regular mode, they release my cheque in 2 parts (30 rs +30 rs).in month of march i call mr. Deepak to about my 30000 refund but mr. Deepak can't pick my call. After that mr. Sakib call me and tell me why you are calling to mr. Deepak. I tell i want to talk about my refund 30000rs because company committed me 9 months process about pnp but 18 months completed and still no result. So refund my amount. He tell me that no refund. He tell company take a charges about this process. I tell him that company take charges 10, 000rs and balance 20, 000 amount refund me but they cheat me.

      Sir please take action about my complaint and refund my amount as soon as possible because still i'm jobless and i need this money.

      I request you, please involve in this matter and help me to get amount back from v make visa company.
      Office details

      Address: 305, 3rd floor, sheetla house building no. 73-74, nehru place, new delhi, delhi 110019http://www.makevisas.com/

      Contact details of all member who involved in this:

      Cid:image001. [protected]@01d02ffb.86d3d230
      Monday to saturday: 10:00am to 6:30pm
      Notes: registered company with ministry of corporate affairs. Mca unique id: u74140hr2013ptc050444 check at www.mca.gov.in service tax
      Vmake Visas customer support has been notified about the posted complaint.
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        J
        jandu jatinder
        from Haldwani, Uttarakhand
        Dec 17, 2017
        Resolved
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        Resolved

        Address: New Delhi, Delhi
        Website: v make visas

        I had applied for canada pr through v make visas immigration company and paid a initial fee to start the process with proper supporting documents.
        Case manager checked the documents and assured the for pr.
        Case manager also informed me that whole process will take 14 to 18 months.
        On my regular visit to canadian immigration sites i had observed that the noc applied on my application is not as per my job description and intimate to the concerned person to change it otherwise we will fail to get our destination but case manager reassured me that i am dealing with a reputed immigration company and he also have a many years experience so nothing to worry.
        At last it was happened from which i afraid the file was not processed.
        Now as per commitment i request to refund my fee they refused to pay it back the reason behind this they tell that our agreement for only one year and that is over.
        My points are : i have already warned about wrong noc to apply.
        The whole process to clear the application explained to me
        That is 14 to 18 months then what is the logic of one year's
        Time.
        Jul 7, 2018
        Complaint marked as Resolved 
        Vmake Visas customer support has been notified about the posted complaint.
        Verified Support
        Jun 04, 2018
        Vmake Visas Customer Care's response
        Dear Sir,
        Your complaint has been received by Make Visas Customer Care. In order to check your case with the Case Manager we would like to know our Case Id so that we can track your case details and update you on the same. You can also provide us your Case Id to our email account [protected]@makevisas.com.
        Thanks & Regards
        Make Visas Customer Care
        Dear Jatinder,
        You started your case with Vmake Visas in the year 2015 for Express Entry FSWP Canada, just because you failed to clear Ielts we could not apply your application to Express Entry Canada. Then we applied your case to several provinces like Quebec Manitoba etc, We choose the NOC according to the documents provided. its my humble advise to you please clear your facts before posting any thing online. You can not put false statement online without any reason just because you failed to score required score in ielts you are pointing us out on consumer complaints.

        Advise to other clients
        Sometimes many clients fails to clear ielts exam and ask for refund, in this case refund is not possible please understand one thing that we are a consultancy, we take consultancy charges for our research and putting the case to immigration department,
        We do not provide services for free as well as we never provide any false information and promises to our clients. I can understand some clients fails to clear an IELTS Exam and then, they put false allegations on the consultancy. We can only represent the case to the immigration authorities. We cannot guarantee you for visa but if the visa gets rejected the consultancy charges has to be paid.

        Ankit Kapoor

        refund - Comment #2954284 - Image #0
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          I
          Ishagoyal25
          from Delhi, Delhi
          Dec 9, 2017
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          Address: New Delhi, Delhi, 110053

          Respected sir,
          I isha goyal wants to seek your attention towards your employee miss usha.
          Since i ever encountered many issues just because of the way she speak but with due respect of gagan mam i agreed to move forward. Now today i received a call from her side and she was like“ tumhe photo click karni nhi ati kese tedi scan bhej ri ho “. I asked her if you not getting properly i may come n give those documents to you and she was too rude saying “kyu samjho". Adding to that she didn't give me concerned authorities number to deal with calm. Moreover she said whole office knows about your abusive way of talking. I mean seriously i never speak to anyone except shibiya mam and rahul sir. The she was speaking not acceptable as a respectable customer
          Honestly i didn't have any complaints against company but that person's behavior is not bearable now

          With due respect
          Isha
          Vmake Visas customer support has been notified about the posted complaint.
          I am delighted to have a word with Deepak sir.
          Thanku for considering my words and giving me a worth solution.
          I am honored meeting them and even glad that within time it's resolved.
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            G
            GR171
            Dec 8, 2017
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            Address: New Delhi, Delhi
            Website: www.vmakevisas.com

            Dear whom so ever is reading this :

            Let me start by saying that if you are 1% educated and able to read this, then do not invest your single rupeee in vmake visas, vmake consultant or any thing associated with name vmake for your dream immigration.

            They will start showing fake videos, online post, which is clearly goodi goodi picture in the beginning. Their marketing ladies will extensively follow up with you for pay the fees and start up your case and promise to deliver results within 3 months. But its all fake once you will pay the fees then rat race will begin where you will keep on chasing them but they turns thick skin.
            Your case manager doesn’t pick up phone or reply mail on time. Your case manager will change in the middle and completely new one will come with new requirements.

            Ankit kapoor who is suppose to handle your case will never come into picture once, even if you 1000 time request your consultant they will not share his number. Shibiya arora who is showing you big picture will turn blank.

            They are treating your dream as just another case in which they will fraud your money and turn up pig.

            Dear ankit/shibiya or whom so ever it may concern.

            As you are already aware, case no 81145 - i have started my case on 29th july, with promise that your profile can be easily shortlisted for australia pr.
            Till date i have not submitted my file for aim assessment and i want my money refund as its clearly visible that your team is incompetent to handle my case. I have all the mail communication in detail where i have provided all the documents as requested still your team is sitting on [censored]. I have called multiple times and followed up 10000 mails but none of you are bothered about progress of my case.

            I want my 47000 refund within this week or else i will be forced to opt for legal action along with spreading your real picture to multiple forum. I am asking for my right for which i have paid.

            Ps. Don’t try to act smart and try to present the case as if you guys have done all your deeds as i have proof of each and every mails and will ensure to publish it as evidence of your lethargic unprofessional approach.

            Case no.
            Case no 81145
            Vmake Visas customer support has been notified about the posted complaint.
            Dear Gaurav,
            We have gone through the complaint and found that your case was ready to file for Australia but due to incorrect format of Organization chart it was kept on hold i would advise you provide a proper Organization chart to proceed further with the process.
            Regards
            Ankit Kapoor
            GR171's [Complaint's author] reply, Feb 24, 2018
            Dear Ankit,

            First of all glad to see your reply after 2 months this will surely set example for others to understand level of service you provide to burning issues,

            Please check with your consultant who has screen my org chart before taking this case which was already provided in July'17 with all details and there were no concerned raise and follow up was done to pay fees. All your concerned all coming up after raising complaint here which is absolutely pathetic and unprofessional. Refund my amount
            Dear Gaurav,
            i dont understand one thing your all other documents are fine but just the organization charts were pending from your side. we can not file the case with the wrong document so i would advise you to speak to the case manager for the issue.
            regards
            Ankit Kapoor
            GR171's [Complaint's author] reply, Apr 8, 2018
            Dear Ankit,

            I already mentioned I have provided org chart on very first month itself, check with your team and get your facts right then try to act smart here. I have been following up for returning my money now. How many times you have change our case manager ? due to this reason you dont have real picture on hand what is wrong in my case. I wish you guys were 1% as professional as you are on paper and social media.
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              K
              kiran10023
              Nov 17, 2017
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              Resolved

              Address: Ramanagara, Karnataka, 562159

              Hi i have applied for canada pr through pnp process in the month of march till now there are no updates even i have sent too many emails, but there is no reply from komal, richa. & annie..

              Please do kindly reply asap its not fair when we are trusting and paying money then if you people doesnt reply then i may think i am cheated

              Please process for refund atleast becuase i am fed up by your response
              Nov 27, 2017
              Complaint marked as Resolved 
              I Am making this as ressolved because of their promise that then can provide fast service
              Vmake Visas customer support has been notified about the posted complaint.
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                G
                graina1973
                Nov 14, 2017
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                I came to Vmake visas after talking to Naavtaj.I was thinking i am approaching a company with great customer service.I came to your office in May, 2017 and met Anu she explained everything regarding time frame and amount needed for immigration to Australia.I was satisfied, made a complete payment.
                As I of know Naavtaj, Anu and case managers assigned to me all have left.
                The people who handle my file are highly unprofessional and rude, one of the person I am dealing with is Neelima, she will not answer the phone call, wont give a call back are even respond to email.
                now i am worried was a right decision to approach you guys.
                Vmake Visas customer support has been notified about the posted complaint.
                Dear Gurjeet,
                At the time of starting the immigration we have cleared all the doubts regarding the immigration to australia.
                then we have also filed your vetassess, after that they have requested that company which you have shown does not have any online presence we have been constantly approaching you to create an online presence of your company. so you failed to do so because of that your case got rejected.
                now you are saying we have an unprofessional attitude.
                i think you are not taking your immigration seriously.
                thanks and regards
                Ankit Kapoor
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                  G
                  from Nawanshahr, Punjab
                  Sep 28, 2017
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                  refund my amount

                  Address: New Delhi, Delhi

                  Dear concerned

                  Kindly take action on these companies who take license from goi but when the time of refund they cheat with customers. Kindly take action and solve my problem.

                  I need help on your end because this immigration company not refund my amount.


                  I started my case with vmake visa company on oct 2015. I start as manitoba pnp program where company person confirmed that company...
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                  nishit11
                  Aug 4, 2017
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                  Ms komal working in documentation department of v make vizas doesn't know how to talk to clients, without knowing a client she comments on clients. I am not a client of vmake vizas so i dont have the right to say anything about their services but ms komal is an indecent lady who need to learn some professionalism while dealing with their clients. I am not going to take their services now as there is a proliferation of immigration consultants all over india. V make vizas management should teach their staff how to deal with clients, this is all i want to say
                  Vmake Visas customer support has been notified about the posted complaint.
                  Dear Nishit,
                  This is to inform you that Ms Komal is the respectable employee in the company and she always talks to client professionally.She is the one who got maximum rating in terms of the conversion of the case, in her two year of immigration career she have approved more than 200 visas in the company. As you are not the registered client in the company how would you know the expertise of the documentation executive of Ms komal.
                  Thanks and Regards
                  Ankit Kapoor

                  wrong allegation and misbehaviour by ms komal, pune office - Comment #2821744 - Image #0
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                    V
                    Virat Sonar
                    from Pune, Maharashtra
                    Jul 24, 2017
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                    Address: 411028
                    Website: www.vmakevisas.com

                    The sales team is bunch of liar along with the manager richa, akansha in pune office.

                    Please dont go for your immigration services to these guys.

                    At the time of signing the agreement in november 2016 they said that the pnp for sinp, canada is open and if i enroll faster they will file for pnp so i paid the money to them.

                    When i checked on website the sinp was already closed still they said that it is open.

                    During the signing of agreement they said that they will also help in arranging proof of fund but when they tried to file for another state in canada, they called me up in the evening at 8pm or so and asked to arrange the funds within 2 days on my own and they cant help or provided any solutions.

                    It became very difficult for me to arrange funds at the last moment. When i couldnt arrange funds they sent threatening email mentioning that that you will be responsible for rejection of file.

                    They said that they will provide solution on arranging proof of fund however
                    Later after 8 months they said that we cant help in this matter.

                    When i checked with expert, they said that the file has not been submitted.
                    When i sent a frustated email some lady akanska called up warning me that she will file case against me.

                    Now i am filing consumer complaint against these guys. Dont go to these guys otherwise you will loose your money.
                    Vmake Visas customer support has been notified about the posted complaint.
                    Dear Virat,

                    This is an official response from the Customer care of Vmake Visas. You are unnecessarily putting allegations on the service Quality of the company.

                    As your case got selected in SINP and Nova scotia. What else do you expect from us.we have worked till 2 AM at night to get your case selected to Saskatchewan Immigration, and after that i got selected in Novascotia.

                    i dont understand why are you making cluster of small things. Arranging funds in your bank account is your responsibility not ours we have thousands of clients registered with us we can not help in arranging funds to all the clients. You have always been in a constant follow up with the team in Pune, if immigration department is taking time for the acceptance of your case what can we do in this.
                    we do not take fake cases as you already know, you were eligible thats why we took your case.
                    what do u expect that we should not charge you and take your case for free.
                    regards
                    Ankit Kapoor
                    Managing Director
                    Both the files for SINP and Nova Scotia has been rejected by the Immigration officer because of wrong NOC code which you guys did mistake in filling my profile plus the SINP officer have stated that Vmake Visa is not authorized agent
                    Dear Virat,
                    Initially you have started your case with us and after that you have called Saskatchewan immigration department and took all the rights of your application with you, what do you expect from us do you think we don't know that??
                    the email id which we used to file your case to Saskatchewan immigration, you requested the department to change it and after that you started asking for refund. Till the time we had the access your file was in progress, how could you say that it got rejected. As we don't have any rejection E-mail from them. So there fore i would advise you to stop making cluster of small things and be professional.
                    Regards
                    Ankit Kapoor
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                      shuklaak
                      Jul 25, 2017
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                      Address: Bahraich, Uttar Pradesh, 271801

                      This is reply to vmake visa. As you have requested case Id and claimed that you have not found anything in your record regarding this matter. Your True colour open when you get money . You are involved in cheating fraud on large scale .
                      Case ID is 72518. please courier my Original transcripts and all registered login detail on WES website for ECA.
                      I have sent many mails but no reply from your end.
                      Vmake Visas customer support has been notified about the posted complaint.
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                        shuklaak
                        Jul 14, 2017
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                        Resolved

                        Address: New Delhi, Delhi
                        Website: www.vmakevisas.com

                        I came personally and met to Mr. Deepak Kapoor, he told that your document are in another office, we will send it through courier. Sill I have not received my documents nor any reply of mail. Today I am sending 3rd reminder mail on your official email [protected]@makevisas.com, check it . That is your true colour after taking payment you never find client in your record . Send me back my original documents otherwise I have all conversation recording, detail of visit to your office and meeting with you.
                        Aug 24, 2017
                        Complaint marked as Resolved 
                        Vmake Visas customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 19, 2017
                        Vmake Visas Customer Care's response
                        Dear shuklaak,

                        As of now we don't have any documents you mentioned in the complaint with us. Kindly share your case ID so that we can continue with further processing.
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                          Asad Khan
                          Jun 10, 2017
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                          Address: New Delhi, Delhi, 110025
                          Website: www.makevisas.com

                          They took 55k in one go from me for consulting for canada pr. First of all they haven't reviewed my profile before signing in. They just want contract and money. And shown some beautiful dreams of landing canada.

                          Post signing in.

                          Truth comes upfront, my crs score is 350 which will never come to the draw, which they later told me and they never helped me pnp programs. Every time for any update i have to call them.
                          They keep on changing the assign person to your case every week or so.
                          Their management is unresponsive.
                          Sachin their leader of sales and operation is a cheater.

                          Finally i just gave up and writing this so that others can refrain from their fraudulent trap.

                          Never ever sign in with vmake visas.
                          Vmake Visas customer support has been notified about the posted complaint.
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                            Vmake Visas
                            from Delhi, Delhi
                            Jun 9, 2017
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                            Address: New Delhi, Delhi, 110019
                            Website: www.makevisas.com

                            This is an official reply from Vmake Visas Pvt. Ltd. in reference to the complaint submitted by shuklaak on May 25, 2017:

                            Dear Shuklaak,

                            We have a detail record of our every client who has been registered with us till date but your name was not in our records. There is no proof submitted that you were/is Vmake Visas’ client. Using our organization name for defaming and destroying our reputation online is a crime under the act of defamation. Hence, kindly do not commit such crime or else we would take a strict action against the same.
                            Vmake Visas customer support has been notified about the posted complaint.
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                              S
                              shuklaak
                              May 25, 2017
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                              Address: New Delhi, Delhi

                              Vmake visa taken my original document and not sending my original documents in spite of sending many reminders. There is no reply from their side. I have already sent them what they asked. People who take the service from them feel they have cheated them. This is true. I am another testimonial.
                              The real face of these people came in light. Do not believe on these people. You are waste for them once you paid.
                              Vmake Visas customer support has been notified about the posted complaint.
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                                jsweb
                                from Gurgaon, Haryana
                                Apr 20, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110019
                                Website: Vmake visas

                                Vmake Visas office at Nehru Place, New Delhi-19. I applied for MPNP. Pankaj told me amount 65K for total procedure cost in three stages 1. Initial stage- 15k, 2nd stage- 30k and 3. Final stage- 20k. and if you pay in one go, so you have to pay only 50k. Everybody wants to save their money so I paid 50k to Pankaj. After applied I got the e-mail from Abhishek with attached file for MPNP. I gone thru the attached file and also checked at the MPNP website about the programme. I realized there was a mistake in points. Pankaj told me 542 total points and same applied by Abhishek/Paranjit. But when I checked MPNP web site there was a huge difference in points I would like to share my case no 18987. I signed my contract in May 2015 with Pankaj in calculations. Then called Abhishek/Paramjit they told me to call Narendra because Pankaj left Vmake visas so now Narendra is case manager and told him please check points calculations as per Pankaj 542 total points and same applied by Abhishek/paramjit but according to MPNP I`m calculating 442 points only. Because my certificate not accredited by Canadian government. Narendra gone thru point system and told me you are right your point is 442 only but do not worry you have chance to come in the draw but it will take time. So be patience, I requested him are you sure, he said yes. After that nobody called me about any update. Now almost two years no update and I started calling Vmake visas Narendra also left the company. I want my money back. I called somany time to vmake visas receptionist every time says we will call you back but nobody calls me. Please help… what to do….
                                Jul 20, 2017
                                Complaint marked as Resolved 
                                Vmake Visas customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2017
                                Vmake Visas Customer Care's response
                                Dear Jsweb,

                                Your process was started for Manitoba and your case was also filed under the same. At the time of your visa filing the scores acquired by you were 442.
                                We have thoroughly checked your case and found that your case is not eligible for any kind of refund because at that moment when your visa was filed Manitoba Immigration was not taking any visa applications. At present Manitoba immigration has increased its point system and Vmake Visas is not responsible for any government specific changes and modifications.
                                For further details, kindly speak to your concerned case manager.
                                Also we would like to say that after a long period of 2 years you remembered to file such complaint against us without any base online instead of contacting our staff member which is purely unfair.
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                                  R
                                  Radha Sivakumaran
                                  from Hisar, Haryana
                                  Apr 10, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560098
                                  Website: www.vmakevisas.com

                                  My Case ID is 41245 and have paid in full for the process of my PR to Canada which worked out to INR 60, 000 appx.
                                  The payment was made About May, 2016.

                                  My educational documents had to be got from the university for which I have paid an additional INR 6, 000.

                                  My case manager, Mr.Paramjeet Singh mentioned to me that all my documents from the university have been received except the transcripts. I have yet to see them in hard copy. No scans, no hard copies.

                                  As far as the process is concerned, he sounds evasive and asks me to wait. It has been over a year and I see no communications, progress, nothing.

                                  If the PR cannot be processed, please arrange a refund of the amount. I will also need the university documents in hard copy, if they have been received by Mr. Singh.

                                  Kindly get back to me on this ASAP.
                                  Jul 10, 2017
                                  Complaint marked as Resolved 
                                  Vmake Visas customer support has been notified about the posted complaint.
                                  Apr 25, 2017
                                  Updated by Radha Sivakumaran
                                  Post this complaint, my case manage has been changed. Mr. Sahil claims to be in receipt of my college degrees and is also taking care of the transcripts.

                                  I will update this post as and when work gets done.
                                  Verified Support
                                  Jun 09, 2017
                                  Vmake Visas Customer Care's response
                                  Dear Radha,

                                  I hope your queries have been resolved now and you are satisfied with our services.
                                  We are glad to precede your immigration process further and hope for your successful immigration.
                                  Post this complaint, my case manager was changed. Mr.Sahil is looking into my case. He called to confirm the receipt of my college degrees and is also working towards procuring my transcripts.

                                  I will update as and when there is progress in my case.
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                                    K
                                    kiran10023
                                    Mar 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 562159
                                    Website: www.vmakevisas.com

                                    Vmake visas pune ;-Ms komal has called me 100 times to make payment of 60k after 3 days i made a payment and informed regarding the same..

                                    she said she will send agreement on the same day but now 4 days gone i have not received any agreement as well as invoice, today i tried to call infact i messaged her 12 times she is not responding so please if you people cannot keep your promises then please make refund i will find some other agency.

                                    Note:-Not received id and password so please make refund asap against invoice no:-vv10968
                                    Mar 14, 2017
                                    Complaint marked as Resolved 
                                    Resolved
                                    Vmake Visas customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 22, 2017
                                    Vmake Visas Customer Care's response
                                    This is an official reply form Vmake Visas:

                                    Dear Ms. Kiran,

                                    We are happy to notify that your complaint have been resolved now. We hope you are satisfied with our services.
                                    Vmake Visas wishes you a successful future ahead.
                                    Nov 17, 2017
                                    Updated by kiran10023
                                    Allmost completed 9 months still there is no response from your team ..if you cant then please process for refund
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                                      PardeepKundal
                                      from Delhi, Delhi
                                      Jan 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110019
                                      Website: www.makevisas.com

                                      I paid 2Lakhs for the Immigration Service and as per Company Terms I will get the work done within 6 months or they will refund money.
                                      I started in March month and according to that within July I should get full services but they are fail to provide me service within said period. I requested many times, sent many mails for refunding the amount but they started ignoring my calls and not even they replied to most of my mails. I started visiting their office and at Reception they refused me to meet that person( always said – that person is not available or in meeting etc to whom I wanted to meet)
                                      Then one of the person from their team advised me to send email with mentioning about taking legal action. I did the same and involved each member in email then they replied me and spoke to me. After 3 month of struggle and office visits they send me email that company will give me refund and cheque will be dispatched soon. But in December they sent me 10 cheques of 20K each(all are in postdate, started from MARCH 2017 to DEC 2017. Same day I called first they did not answer and then I asked HOW I PAID you the charges of 2 Lakhs, later told me to send email that I want refund in one or 2 installments. Also in between they called me and conferenced Mr. ANKIT KAPPOR OR DEEPAK and he gave me reason that due to DEMONITAZATION they released cheques, I requested the same person that How Can I wait for my refund till DECEMBER 2017 as I paid you amount in only 2 installments and why don’t you take charges in 10 installments. SO I want full amount in one or two installments.
                                      Then again many mails they sent your request has been accepted to send you refund in one or two installments and first installment will be release in JAN 16. But till date no response and I am fed up of sending mails and trying their numbers.
                                      Now, I noticed that they blocked my numbers and not giving any responses. I called Company land line number, and they always saying PARAM, SAQIB/SAHIL, KULMIT/SHELLY, DEEPAK not available or in meeting.

                                      I request to consumer court to please involve in this matter and help me to get amount back from V MAKE VISA company.
                                      OFFICE Details
                                      Address: 305, 3rd floor, Sheetla House Building No. 73-74, Nehru Place, New Delhi, Delhi 110019
                                      Phone:[protected]
                                      http://www.makevisas.com/

                                      CONTACT DETAILS of all member who involved in this:
                                      PARAM -- [protected] / [protected]/ [protected]
                                      SAHIL/SAQIB – [protected]/ [protected]/ [protected]
                                      SHELLY- [protected]/ [protected]
                                      Landline[protected]
                                      Below are involved in this and now escaping
                                      [protected]@vmakevisas.com(DEEPAK senior Consultant)
                                      dt5.[protected]@vmakevisas.com(Sakib/SAHIL shaikh- Case Manager)
                                      dt1.[protected]@vmakevisas.com( PARAM - taking care of Refund cases)
                                      [protected]@vmakevisas.in( Shelly/KULMIT - HR main person as well)
                                      [protected]@vmakevisas.in
                                      Mar 22, 2017
                                      Complaint marked as Resolved 
                                      Hi Kulmit/Sahil As per latest discussion I am marking this as Resolved conditionally as company is agreeing to take my case in consideration for crediting full amount into my account. I am thankful to you for taking my request and providing me resolution on same and based on this trustworthy discussion, I am going to take this request back by marking it resolved and hoping the amount will be credit in my account soon as you promised. Request you to kindly do the needful. Thanks Pardeep 9711140525
                                      Vmake Visas customer support has been notified about the posted complaint.
                                      Feb 04, 2017
                                      Updated by PardeepKundal
                                      Updated the complaint with the Mails in which they agreed to convert the `10 cheques into 2 installments and first supposed to released by Jan 16 2017.

                                      Attached two Mails -- 1) Agreed that they sent 10 cheques 20K each and accepted to give refund in 2/3 installments
                                      2) First installment released in JAN 16 2017

                                      Please do the needful

                                      Feb 10, 2017
                                      Updated by PardeepKundal
                                      on 7th of Feb I got call from Mr.SHAIKH (my case manager) from V MAKE VISA that our company will credit 1Lakh rupees now and you will return 5 cheques(worth 1 lakh) to us, and 1 lakh will be deposit to my account directly with in three four days and next installment of 1 lakh after that, but till date no communication and not even money credited .

                                      I think they are not taking this matter seriously and making fun of the system.
                                      I request FORUM to please take strong action against them.
                                      ( I will share the audio recording as well )

                                      He called me from this number _ [protected]
                                      Mar 02, 2017
                                      Updated by PardeepKundal
                                      Received call twice in past 15 days to remove the complaint from forum, today again received call from case manager SAHIL/SAQIB Shaikh to mark it resolve and company agrees to deposit 1 lakh rupees into my account with in 2-3 days and balance 1 lakh in next month.
                                      I need confirmation on the same here by their official comment saying same above(whatever they commits over the phone) as I said to send me mail but they didn't send yet.

                                      I will conditionally mark it resolve if they agreed to reply by adding their comment here. OR Mail me .

                                      (Need suggestion from Forum )
                                      Verified Support
                                      Mar 22, 2017
                                      Vmake Visas Customer Care's response
                                      To all readers,
                                      This is an official reply from Vmake Visas Pvt. Ltd:

                                      Dear Mr. Pradeep,

                                      Your case has been resolved and the entire amount for refund has been provided to you.
                                      But it came to our notice that after getting you refund amount, you are still updating your complaint against us with no reasons.
                                      This act of yours counts as an criminal offence under the act of defamation and we advise you to stop this activity immediately and remove your complaint or else Vmake Visas will take the necessary legal step against you.
                                      Mar 22, 2017
                                      Updated by PardeepKundal
                                      Hi Kulmit/Sahil/Ankit,
                                      As per latest discussion, I am marking it Resolved and based on this Company will going to credit full amount in my account.

                                      Thanks for providing resolution.

                                      Thanks
                                      Pardeep
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