[Resolved] Vodafone — 3g internet

Soumya Pandey

Address:

Chennai, Tamil Nadu

i have recharged my mobile [protected] with rs 195 I GB 3 g data on 26 jun 2014 despite minimal usage the plan has exhausted.on calculating the deduction cokes as 16 mb per sec which is very high for buffering static pages. i have experienced the usage of 3 g services with exhaustive usage and have still able to.retain the data for more than 15 days. moreover speed of 3 g is worse and deduction rates are unexpexted

Was this information helpful?

No (0)

Yes (0)

Dec 24, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Jun 30, 2014

Updated by Soumya Pandey i have recharged my mobile with rs
195 I GB 3 g data on 26 jun 2014 despite minimal
usage the plan has exhausted.on calculating the
deduction cokes as 16 mb per sec which is very
high for buffering static pages. i have experienced
the usage of 3 g services with exhaustive usage
and have still able to.retain the data for more
than 15 days. moreover speed of 3 g is worse and
deduction rates are unexpexted

Verified Support

Jul 05, 2014

Vodafone India Customer Care's response Hi Soumya Pandey,

We request you to share an alternate number and a suitable time so that we can contact you and address your concern. We could not reach you on your number when we tried to contact you yesterday at 14:42pm, 16:45pm & 17:46pm.

Regards,
Vodafone

Verified Support

Jul 11, 2014

Vodafone India Customer Care's response Hi Soumya Pandey,

Please suggest the best time when we can speak to you since we were not able to reach you on the number you shared.

Regards,
Vodafone.