Vodafone — A/C debited but recharge not successful

Address:

Kharagpur

On 18/8/21, my a/c was debited for Rs.358.72/- but recharge was not successful. I complaint twice to my bank, but both the times the complaints were closed by saying that the transaction was successful and I should contact the merchant(Vodafone India). But Vodafone denies having received this payment. Kindly help me in getting the amount refunded to my bank A/C.