Vodafone — Amount Rs 49 deducted from my vodafone mob no [protected]

Address:

Darbhanga, Bihar

Sir, I was checking plan on my vodafone no [protected] via calling *121# on 11 sep 2015 after 9 PM. I have received reply via sms, then i select 0 option and made reply.after reply got counter sms and again select 0 and send reply. After this process got 'my delight ' option.again select 1 and again sent reply . Again i have got some option to choose for further offer, at this time, i selected option 2 and made reply, but after short time, got a msg on screen " not allowed". Now without any notification amount rs 49 deducted from my account. After this whole process i made a call on 198 and explain all the incident to your customer care representative and his senior. I have got assuarance from mr rajesh 'case will be take up and you get a comlain no via sms'. After a short time, i have got any msg then try to make a call on 198. But every time i have got my call in quiuen. So i realize that my above mentioned no is in rejected list of your vodafone custumer care. My site, I have not got any notification,