[Resolved] Vodafone — Arbitrariness

rao.ap23

from Mumbai, Maharashtra

Address:

06528

I recharged my vodafone no. [protected] with RC298 unlimited data valid upto 16.03.2016.
but today at 18:15:22 i got message that you have been charged for current data session.
I had Rs. 73 as main balance. and now it is reduced to Rs. 90.
already data pack is activated on my number. And they are explaining that you are doing multipage surfing ans blah ...blah...blah.

what is this. Isn't it a means of looting people using technical means.
This is the 2nd time such an incident happened. and there are no regulatory body to stop such things.
I want my balance back.

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Mar 7, 2016

Complaint marked as Resolved

Today on 7 MAR 2016 I checked my balance and it is Rs. 72 as it was before the complaint. I didn't get any email or call from Vodafone. However, I got some sms asking for rank them to reccomend other for Vodafone sim. and nothing Else. The most important thing is, this is the third time I used CONSUMER COMPLAINTS and I got my problem resolved. Thanks, thanks a lot.

Vodafone India customer support has been notified about the posted complaint.