Vodafone — auto balance deduction for caller tune-[protected]

Address:

700125

I am Krishna Koley from Barasat North 24Pgs Kol-700125 Have a Vodafone connection With No [protected] & Alternative No-[protected]
On 2.4.2018 a Call comes and auto activated a caller tune and deduction Rs 39. from my account when I Do Not press any button.But when I contacted yesterday customer care they said that auto activated & Rs 39 back on my account 24hrs.Till now not refand balance & call customer care he said that I have pressed any button but i have not pressed any button but the customer executive told me that he is forwarding the call to the higher authority but he cuts the call.The vodafone does not giving any chance whethere customer wants the service or not. They are doing this without permission of customer. please take the proper action as I can get my money back.