Vodafone — Balance cut

Address:

Sri Krishna Kuteer,, #19, Bloomingdale layout,, Kasavanahalli

My vodafone prepaid balance is reduced without my knowledge whenever i recharge with some currency even though i'm on unlimited calls plan.

Today 100 reduced and again got another message saying it was done erroneously and the same amount was credited again...

I want to know what is happening every time. I can't be specific now because i haven't recharged with currency recently. But this has been the case everytime.

Also the network is so bad, though i'm using a new samsung galaxy m20 android phone.

Kindly look into the issues and do the needful.

Thanks and regards,
Somasekhar rajasekhar