Vodafone — Balance deducted by activating value added services without permission
K
kvkrishna86
from Bengaluru, Karnataka
Address:
607804
Website:
Vofafone and oneclickads
I am using [protected] Vodafone prepaid service. Two value added services named "Glam doll pack" and "Fashion portal pack" were activated and 125 RS was deducted from my balance. When I contacted customer care, they say it was activated just because some random pop up ad (one click ad) page opened on my browser page. How can a random ad page deduct money from my balance without operators permission.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment