Vodafone — balance deducted twice for unwanted service [protected]@IT

Address:

Bangalore, Karnataka

A service named [protected]@IT has been activated without my request and has deducted rp 30/- twice that is rp 60/- in total. On 23rd April 2015, I got a message saying on my Vodafone prepaid num [protected] :"Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 10 days rental of Rs.30 has been deducted.Your current Balance post service activation is Rs.12.0396.To deactivate SMS STOP to or call 155223(toll free)." In fact I did not send any request or message for [protected]@ it service and I did not know about that service. But without my knowledge deducted an amount of Rs. 30 from mobile balance and sent message. again on 03rd May 2015, i got another message saying "Your subscription for Look @ it service has been renewed and Rs 30 has been deducted.The service will get renewed on [protected].To deactivate SMS STOP to or call 155223(toll free)." I immediately deactivated the service but I have not got the amount refund.Hence, I request the deducted amount of Rs. 60/- may be refunded immediately to my mobile. ---Manasa D S