[Resolved]  Vodafone — balance deduction of 570 without notice on my number [protected]

Address:ward- 14, LOHIYA NAGAR, pharenda road maharajganj., 273303
Website:vodafone in

My main account balance was deducted without any notice and confirmation,
the customer care says that the balance is deducted for internet usage but i am already having a 500 rs plan for 3 months with 3gb per day ..
i didnt recieve anby message from company about my daily quota or extra charges for net and they deducted my whole balance of 570 rupees.
once when i called customer care then senior executive he said that my balance would be reversed but later on he changed his statement company can check voice recording also for number [protected] i do have voice recording of the whole conversation..
Was this information helpful?
No (0)
Yes (0)
May 2, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Mar 16, 2019
Updated by jainath verma
Still I didn't get any response from Vodafone regarding my refund
Verified Support
Mar 21, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
Verified Support
Apr 01, 2019
Vodafone India Customer Care's response
Hi!

We've an update regarding your concern but your number was switched off :( Please share a suitable time or an alternate contact number for us to call.

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information