Vodafone — Balance deduction & Unethical behaviour

Address:

Raichur, Karnataka

I recharge amount 110 on 15-09-15. but service provider was deducted 99/-Rs for International roaming charges. but i m not activated this service and same will be complaint given to customer care (toll free 198) on 17-09-15 at 8:00PM to Call boy Munireddy and he was said that it happened by server problem and same amount will be credit my number within 24 hours. but i check the balance on 18-09-15 at 11AM but balance not credited and i call again to customer care. today Call boy & his superiors are told that my debited amount was not credited to my amount with any cost due to i am activating international roaming service.