[Resolved] Vodafone — Balance deductions | |
Rs 49 has been deducted from my vodafone prepaid mobile number [protected] for download of some app which I didn't downloaded but customer care is saying it is downloaded, I m using different service provider for internet then how can balance deducted from this mobile number, no solution was provided by the vodafone Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Nov 12, 2020 Vodafone India Customer Care's response Dear Customer, As per our records the deduction was done for a PPU i.e, pay per use service which is only deducted when some kind of services is used by customer on their consent. Hence, We are unable to provide refund for the used service. If you are not satisfied with the response you can write us on [protected]@vodafoneidea.com for further assistance. Regards, Snehal | |
Add a Comment | |
36%
Complaints
27111
Pending
0
Resolved
9561
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment