[Resolved]  Vodafone — Bill dated 7th October '20

Address:Vodafone, Mumbai, Maharashtra, India

Customer Name: Ms. Farrida Daruwalla
Customer Account No.:[protected]
Vi Mobile No.: [protected] (Mumbai, Maharashtra)
Bill Date: 7.10.2020
Bill Period: 7.9.2020 to 6.10.2020
My Plan: Entertainment Plus 499

I have today received the bill dated 7th Oct '20. Was surprised to find that the same aggregated to Rs.1587, as against ~Rs.500 odd in the earlier months.
This was because in the current bill I was charged Rs.847 for automatic renewal of subscription to Amazon Prime, without any prior intimation to me. Request you to kindly reverse this amount of Rs.847 as I have not advised you to renew the subscription to Amazon Prime. Will be obliged if this is attended to immediately, and advise me about the same.
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Aug 6, 2021
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2020
Vodafone India Customer Care's response
Dear Customer,

If you are having any concern regarding Vi then you can write us on email id [protected]@vodafoneidea.com for further assistance.

Regards,
Snehal
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