[Resolved]  Vodafone — Billed for Nonsense Services

Address:Mumbai City, Maharashtra

I am a billing customer my bill of 2643 Rupees, when i called up vodafone customer he told that I had exceed my Internet limit & when I asked that guy why I didn't message from vodafone saying my exceed my use, he was arguing my saying you must got the message, while i checked my cell message there is only one message from vodafone on my Internet on 16th April Saying I have exhausted the allowance in Internet Pack on my cell number .To continue to browse at 2p/10kb at 3g Speed till you reach capping limit of Rs.850, when i called customer to activate my booster plan I was been told it cannot be activated on my number as I have to reach limit of 850 & then i can activate booster plan. So what is this, you people want to just eat money and make fool out of people as they don't check there bills & just pay money I mean 2400.They are just fooling people and removing money, there customer care employees just take callers for granted, If you dont message for their services they will call you 1000times to reply back & if you have activated any services, we like fools have to call them & ask if our services are activated are not. This vodafone people just treat their customers like dog.
Was this information helpful?
No (0)
Yes (0)
Dec 31, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
May 08, 2014
Vodafone India Customer Care's response
Hi Pranjal,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1mFsahK

Regards,
Vodafone
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information